Privacy Policy

Lotus Movement

Erina, NSW, Australia

Effective Date: 1st June 2024

1. Introduction

At Lotus Movement, we are committed to protecting your privacy. This Privacy Policy outlines

how we collect, use, and manage your personal information in accordance with the Privacy Act

1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

● Contact Information: Name, address, phone number, email address.

● Health Information: Medical history, injuries, or any other information necessary to

provide our services.

● Payment Information: Credit card details or other payment details for processing

transactions.

● Usage Information: Information about your interactions with our services, including

bookings, attendance, and preferences.

3. How We Collect Information

We collect personal information directly from you when you:

● Sign up for our services or memberships.

● Book a class, session, or use our facilities.

● Contact us via email, phone, or in person.

● Use our website or social media platforms.

4. Use of Personal Information

We use your personal information to:

● Provide you with our services, including scheduling classes and processing payments.

● Communicate with you about your membership, classes, and other updates.

● Improve our services and customer experience.

● Comply with legal obligations, such as maintaining health records.

5. Disclosure of Personal Information

We may disclose your personal information to:

● Service providers who assist us in operating our business (e.g., payment processors, IT

support).

● Health professionals if required for your safety during your sessions.

● Government authorities if required by law.

We will not disclose your personal information to third parties for marketing purposes without

your consent.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss,

unauthorised access, modification, or disclosure. This includes using secure servers,

encryption, and other technical and organisational measures.

7. Access to Your Information

You have the right to request access to the personal information we hold about you and request

corrections if there are inaccuracies. To make a request, please contact us using the details

below.

8. Complaints

If you have a complaint about how we handle your personal information, please contact us. We

will investigate your complaint and respond as soon as possible.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact

us at:

Lotus Movement

1/18 Bonnal Rd

Erina, NSW, Australia

Email: [email protected]

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the

law. Any changes will be posted on our website and will take effect from the date of posting.